Job Summary:
As a Tracking Specialist at Empire National, you will play a key role in monitoring and managing freight movement to ensure timely and efficient deliveries. Your main responsibilities will include real-time truck tracking, maintaining communication with drivers, and providing updates to brokers, dispatchers, and customers. This position requires attention to detail, problem-solving skills, and the ability to work in a fast-paced logistics environment.
Key Responsibilities:
• Real-Time Tracking & Monitoring:
• Track and monitor trucks and loads using GPS and dispatching software.
• Ensure all assigned loads are on schedule and proactively address any delays.
• Verify driver locations and estimated arrival times.
• Communication & Coordination:
• Maintain constant communication with drivers to provide updates and resolve issues.
• Act as a liaison between drivers, dispatchers, and brokers.
• Notify stakeholders of any delays, route changes, or potential disruptions.
• Issue Resolution & Compliance:
• Assist drivers with route adjustments due to traffic, weather, or road restrictions.
• Report and document any delays, accidents, or other critical incidents.
• Ensure drivers have the necessary permits, paperwork, and compliance with DOT regulations.
• Reporting & Documentation:
• Maintain accurate records of load statuses, delays, and driver communications.
• Prepare and submit reports on tracking performance and issues.
• Log and track delivery times, dwell times, and any exceptions.
Requirements:
• Previous experience in trucking, logistics, or dispatching is NOT required. We train and intern
• Skills & Abilities:
• Strong communication skills (verbal and written).
• Ability to multitask and handle high-pressure situations.
• Detail-oriented with excellent problem-solving abilities.
• Other Requirements:
• Ability to work in shifts, including evenings, weekends, or holidays if required.
• A proactive mindset and ability to work both independently and in a team.
Why Join Empire National?
• Competitive salary and benefits package.
• Paid training. You will receive a salary during the training period.
• Individualized training. The training process is adapted to your needs, with no fixed duration.
• Additional free courses. Opportunities to improve your skills and expand your knowledge at no cost.
• Skill-based contests with bonus rewards. Regular internal competitions where top performers can earn additional bonuses.
• Opportunity to work in a fast-growing logistics company.
• Career growth and professional development in the trucking industry.
• A friendly and supportive team environment.
If you’re looking for a dynamic and responsible role in the logistics industry, apply today and become part of our team!
Робота на денну зміну з 14:00 до 23:00 , повернення додому на таксі компанії
Робота на нічну зміну з 22.00 до 07.00 ранку.
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№ вакансії на порталі ДСЗ: 11389767. Актуальність — на дату публікації; перевіряйте на сайті джерела.
